May 30, 2018
Inspired by a video on a Japanese minimalist, Jason and Ben dive in (lightly, so as to not disturb the peace) to this topic with (reserved and delicate) gusto, exploring the magic of soft close drawers, the vanishing night sky, and fascinations with the ninja.
Maker Minute: "Essentialism: The Disciplined Pursuit of...
May 16, 2018
Jason's first Kickstarter campaign of 2018! It's also his first in over a year, so Ben flew all they way from Vermont to California to record the podcast in person and get a first-hand look at the Alpha Bamboo Fountain Pen.
Why a fountain pen? Why the bamboo design? Why write by hand when we have computers?
May 2, 2018
It's easy to criticize customer service, but how often do we hold up the mirror? What if it's not them, it's *GASP* us?
Jason and Ben dive into the customer-company relationship and outline THREE ways YOU can be a better customer. You do want a positive outcome, right?
Also hear tales of bad customers past and learn...