May 2, 2018
It's easy to criticize customer service, but how often do we hold up the mirror? What if it's not them, it's *GASP* us?
Jason and Ben dive into the customer-company relationship and outline THREE ways YOU can be a better customer. You do want a positive outcome, right?
Also hear tales of bad customers past and learn the "Three P's" of good customer behavior.
Maker Minute: The Four Agreements